Privacy Policy

This Privacy Policy explains how [Legal company name, e.g. Oslo Limousine AS], organization number [Org. number], registered at [Registered business address] ("Oslo Limousine", "we", "us") collects, uses, and protects your personal data when you use this website or book a ride with us. We are the data controller for the personal data described below.

• Booking details: full name, email address, phone number, pickup and drop-off locations, date and time, vehicle type, passenger count, and any notes you provide.
• Payment data: if you choose to pay online, your card and billing details are collected and processed directly by our payment provider, Stripe — we do not store your full card details ourselves.
• Address & route data: for distance-based bookings, the pickup and destination addresses you enter are sent to Google Maps to show the route and calculate distance-based pricing.
• Website usage data: your selected language preference, and [any analytics tool in use — currently none integrated; update if one is added].

We use your personal data to:

• Confirm, schedule, and provide your booked transport;
• Contact you about your booking (confirmation, changes, chauffeur details);
• Process payment for the ride, via our payment provider;
• Comply with legal and accounting obligations (e.g. invoicing records); and
• [If applicable] send you offers or updates about our services, only with your consent.

The legal basis for this processing is performance of a contract with you (fulfilling your booking), our legitimate interest in running and improving our business, compliance with legal obligations, and — for any marketing — your consent.

We share personal data only where necessary, with:

• Our chauffeurs, to carry out your booked ride;
• Resend, to send transactional booking emails;
• Stripe, to process online payments;
• Google Maps, to geocode addresses, display the route, and calculate distance-based pricing;
• [Hosting provider, e.g. Vercel], which hosts this website; and
• Public authorities, where required by law.

Some of these providers may process data outside Norway/the EEA (for example, in the United States). Where that happens, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.

We keep booking and payment records for [retention period — e.g. 5 years, to satisfy Norwegian bookkeeping law (bokføringsloven) — confirm]. If you contact us but don't book a ride, we delete your details within [period — confirm] unless you ask us to keep them.

Under the GDPR, you have the right to request access to, correction of, or deletion of your personal data, to restrict or object to our processing, and to receive your data in a portable format. To exercise any of these rights, contact us at theoslolimousine@gmail.com. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

This website uses only the storage strictly necessary for it to function (such as remembering your language preference in your browser). [Update this section if analytics or marketing cookies are added in the future, and add a cookie consent banner if required.]

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "last updated" date.

For any privacy questions or requests, contact us at theoslolimousine@gmail.com or +47 484 20 389.